The 5 Whys methodology is a great problem-solving technique that anyone can employ.
Although it’s not intended to be the end all and cure all, it is a technique I suggest you use to help solve the very next problem you face. It involves asking “why” over and over again until you get to the root of the reason the problem happened. Once you know the root cause, the solution is often much more clear.
By the way, if you have a young child nearby, you don’t really have to read this article. Just ask them why they are always asking “why” and you will know the secret.